compliance image

Incident Response Guide

step-by-step approach to handling data breaches effectively and in compliance with UK GDPR.



Step 1: Identify the Breach

- Determine if personal data has been accessed, lost, or disclosed without authorization.

- Assess the nature and scope of the breach.

Step 2: Contain the Breach

- Immediately secure affected systems and prevent further data exposure.

- Reset compromised passwords and revoke unauthorized access.

Step 3: Assess the Risk

- Determine the type of data involved and the potential harm to individuals.

- Consider whether financial, sensitive, or personally identifiable information was compromised.

Step 4: Notify the ICO (If Required)

- If the breach poses a risk to individuals' rights and freedoms, report it to the Information Commissioner's Office (ICO) within 72 hours.

- Visit ICO's breach reporting page ↗ for guidance.

Step 5: Inform Affected Individuals

- If necessary, notify affected individuals with clear details on the breach and recommended protective actions.

- Provide contact information for further assistance.

Step 6: Investigate and Document

- Conduct an internal review to determine how the breach occurred.

- Document all findings, responses, and communications related to the breach.

Step 7: Improve Security Measures

- Implement improved security controls, such as stronger authentication, encryption, and staff training.

- Regularly review and update data protection policies.